In our previous blog post, Understanding the State of the Digital Workplace, I gave a rundown on how organizations made the shift to remote work and highlighted the impact of the pandemic. Now, let’s unpack CMSWire’s key tips for a successful digital workplace. Check out these seven tips for formulating a strong digital workplace for your employees.
Tips for the digital workplace
Get the digital workplace and employee experience on the agenda.
Focus on the digital workplace and employee experience by speaking with senior leaders about their transition to remote work. For instance, meetings with employees or company-wide surveys can be conducted to identify where the company has been successful, and areas in which improvements are needed. Consistent dialogue with your team will help them feel valued and maintain a positive remote work experience.
Identify forward-thinking stakeholders and early adopters who are advancing digital workplace progress.
Work together to develop a holistic and strategic approach to the digital workplace. Companies can create small groups of peers to strategize and outline digital goals. Designating your tech-savvy employees as group leaders will help direct conversations and guide your workforce towards digital success.
Discover and aggregate your digital workplace data.
Accumulate digital workplace data from inside and outside your organization to create a vision of what is happening. Identify areas in which new research will be necessary and helpful. Management should aim to utilize data to evaluate internal digital core competencies and external digital opportunities. A strong understanding of your clients’ capabilities will help your company align its proficiencies to meet clients’ needs.
Begin to formulate a strategy by using aggregated data.
Even if you don’t have anything formal in place, evolving towards a cohesive, well-reasoned strategy is better than basing decisions on assumptions. Establishing a digital roadmap will highlight goals that your organization would like to accomplish, and identify actions that are required to achieve those goals.
Determine which tools are working and which are not.
Commit to improving tools that are not performing well. Iteration is the key to success. For example, if a certain tool is causing issues such as workflow bottlenecks or slow load times, management should lay out potential remedies and incorporate employee feedback in order to develop the best possible solution.
Use metrics to make digital work more effective.
Set aside time to review your approach. Highlight strengths and opportunities for improvement. Leaders should plan to review metrics on a regular basis to track digital progress and set goals.
Learn from others by connecting with your digital network.
Network with peers, go to virtual conferences to discover what others are doing, and share your own stories about what you’ve tried and what’s worked for your team. Reach out to former colleagues to see how they’re handling remote work. You may discover helpful tips or new processes that will enhance your performance and drive you towards success.
With so many sudden changes to our working lives, it has been challenging to adjust on the fly and shift to remote work. We can all relate to joining a virtual meeting and hearing the chorus of “You’re on mute!” However, digital tools present opportunities to expand our professional networks and enhance work processes. The future is bright for companies with detailed digital plans and a commitment to constant innovation. In our next blog post, Imarc’s CEO Nils Menton shares his thoughts on Imarc’s transition to remote work and what the future holds. Stay tuned!