TeamInfor A Global Intranet

Throughout the discovery and user experience research for the intranet and sales portal, Imarc knew it had to maintain the existing processes and infrastructure that Infor’s employees understood and were programmed to use. With hundreds of destinations that employees access from within the internal digital ecosystem, TeamInfor was built to serve as the centralized location and digital hub for all additional systems.

TeamInfor also improves employee onboarding. First time users are presented with information that helps guide them through TeamInfor, directing them to select relevant content and shortcuts. Employees are also able to personalize their experience. They can subscribe to news feeds based on topics they are interested in, add shortcuts to specific digital tools, and bookmark documents for easy access. They also can select areas of interest, including specific product lines, industries, or categories. Once preferences are established, content is prioritized and shared on their dashboard. For even more clarity, TeamInfor is organized by department, allowing users to explore each of the company's departments and browse the latest news, resources, and contacts for each.

At Imarc, we know that intranets don’t have to be boring. In fact, they can look pretty great, and be something that employees enjoy using. Our creative team had a vision from the beginning of an engaging intranet that aligned with Infor’s new brand instead of a basic, boring intranet. We worked with Infor on a variety of names, and ultimately Infor’s employees chose TeamInfor as their intranet name. Throughout the process, our designers used Infor’s solid design system, developed during the website refresh, to create an intranet experience that felt familiar and on-brand for employees.

Built as a custom application using Laravel, the intranet creates a unique, personalized experience for each user. TeamInfor features a customizable dashboard with bookmarks for external tools, a powerful, elastic search that queries thousands of resources, and the ability to promote featured content, and save resources. TeamInfor integrates with Infor’s current business systems, including MRM for Events, Active Directory to support Single-sign-on (SSO), SAML, and Google Analytics. In addition, the intranet provides access to Infor’s offsite resources and tools, such as Business Travel and Employee Self Service (e.g., Mingle), as well as social media platforms.